At TTN (Translation Network), we are committed to delivering the highest quality language services while safeguarding your information and maintaining full transparency in our processes. One way we uphold these values is through rigorous international ISO certifications. TTN is proud to hold ISO 17100, ISO 9001, and ISO 27001 certifications – demonstrating our adherence to strict standards in translation quality, overall quality management, and information security. These globally recognized certifications provide our clients with confidence that every project is handled professionally, securely, and consistently according to the highest industry benchmarks.
ISO 17100 – Translation Services
ISO 17100:2015 is an international quality standard specifically developed for translation services. It defines what a professional translation process should look like – from the qualifications of the translators and reviewers to the project management and quality control steps involved. Achieving ISO 17100 certification means that TTN’s translation workflow meets these stringent industry best practices at every stage.
For our clients, ISO 17100 certification directly translates into quality assurance and risk mitigation in every assignment. All translators handling your content have verified professional qualifications, ensuring subject-matter expertise and linguistic competence. Moreover, every translation undergoes a mandatory second-person review by a qualified linguist before delivery. This built-in two-step review process catches errors, improves consistency, and guarantees clarity, significantly reducing the risk of misinterpretation or mistakes in the final deliverables (a crucial safeguard for legal, medical, or other sensitive documents). ISO 17100 also requires the use of structured workflows and terminology management, so your terminology and brand voice remain consistent across projects and languages. In short, when you work with TTN under ISO 17100, you know we’re “not improvising our process” but following a proven framework designed to protect quality.
What ISO 17100 means for TTN’s clients:
- Qualified Linguists: Only professional translators who meet defined competency and experience standards work on your projects, ensuring expert handling of specialized content.
- Double-Checked Translations: Every translation is reviewed by a second independent expert, so no text is delivered without thorough vetting for accuracy and clarity. This extra layer of quality control yields higher accuracy and consistency than a single-step process.
- Structured Workflows: Our projects follow repeatable, well-documented procedures. From initial glossaries to final proofreading, each step is standardized. This structured process guarantees consistency across all your materials and provides full transparency into how your translations are produced.
- Internationally Recognized Quality: ISO 17100 is a globally recognized benchmark for translation services. TTN’s certification gives you confidence that we “take quality seriously” and meet professional standards accepted worldwide. It is an objective assurance of our commitment to delivering translations that are accurate, culturally appropriate, and fit for their intended purpose.
ISO 9001 – Quality Management
ISO 9001:2015 is the world’s foremost standard for Quality Management Systems (QMS), applicable to any organization that strives to continuously improve its processes and consistently meet customer needs. TTN’s ISO 9001 certification means we have implemented a robust, audited management framework to ensure quality in every aspect of our operations. From how we onboard linguists to how we handle client feedback, all procedures are documented, controlled, and aligned with this international standard. ISO 9001 certification demonstrates our commitment to quality, efficiency, and transparency in all services, giving clients peace of mind that we operate under proven best practices.
For translation clients, working with an ISO 9001-certified agency like TTN yields consistent, reliable results. We maintain clear and detailed process documentation for each project phase and perform systematic quality checks at all stages. The ISO 9001 framework requires continuous improvement and customer focus – meaning we regularly evaluate client satisfaction, analyze project outcomes, and implement improvements to address any non-conformities or new client requirements. This leads to fewer errors, faster response times, and greater customer satisfaction overall. Our team members are trained to follow established protocols, and management is accountable for performance indicators, ensuring that quality is not left to chance. Ultimately, ISO 9001 helps us deliver translation services with operational excellence and consistency every time.
How ISO 9001 benefits you as a client:
- Consistent Processes: All translation and project management activities follow standardized, well-documented procedures, which means you get a consistent experience and outcome for every project. Nothing is ad-hoc – we have checklists and quality controls in place for each task.
- Continuous Improvement: We don’t just set and forget our processes. ISO 9001 requires us to continually refine our workflows based on internal audits and client feedback. As a result, our service quality is always evolving and improving, which reduces errors and increases efficiency over time.
- Customer Focus: Being ISO 9001-certified means customer satisfaction is at the core of our business. We actively solicit feedback and measure satisfaction. Your needs and expectations drive our quality objectives, ensuring that we not only meet but strive to exceed your requirements on each project.
- Accountability & Transparency: Our QMS is regularly audited by independent certifying bodies, so you can trust that an external eye has verified our adherence to the highest quality standards. We maintain transparency through traceable records at every step, giving you full confidence in how your translation project is managed from start to finish.
ISO 27001 – Information Security
ISO/IEC 27001:2013 is the leading international standard for Information Security Management Systems (ISMS). It provides a rigorous framework for managing sensitive information and implementing extensive security controls to protect against data breaches. TTN’s ISO 27001 certification means that we have undergone strict independent audits of our information security practices and have been confirmed to meet the high requirements of this standard. In practical terms, we have comprehensive policies and technical measures in place to safeguard client data confidentiality, ensure integrity of your files, and maintain availability of our services. From physical office security to IT cybersecurity, every aspect is covered under our certified ISMS.
For clients in government, legal, medical, financial, or other sensitive sectors, ISO 27001 certification is a crucial assurance. It indicates that your documents and data are handled under strict confidentiality protocols and secure processes at all times. We enforce access controls so that only authorized personnel can view your information, and we utilize encryption and secure transfer methods for all project files. Our teams are trained in data protection best practices, and we have incident response plans ready, which means that even in the unlikely event of a security issue, we can respond swiftly and transparently. Working with TTN under ISO 27001 minimizes the risk of data leaks or unauthorized access to your information – a protection that is increasingly vital given the rising threats of cyberattacks. It also helps ensure compliance with privacy laws and regulations (such as GDPR or HIPAA) because our security controls align with internationally recognized standards. In short, ISO 27001 gives you the peace of mind that your sensitive content remains safe throughout the translation process.
Key security assurances with ISO 27001:
- Data Confidentiality: We implement rigorous measures to keep your data confidential. All translation projects are conducted in a “secure translation environment” with password-protected access and encrypted data transfer. From the moment you send us files to the final delivery, your information is locked down via state-of-the-art encryption and secure networks.
- Risk Management & Compliance: TTN’s ISMS involves continuous risk assessment and mitigation. We identify potential vulnerabilities in our workflows and address them proactively, creating a culture of security awareness among our staff. By adhering to ISO 27001, we also simplify compliance with global data protection standards – you can be confident that our practices meet regulatory requirements and help you avoid legal risks related to data privacy.
- Independent Verification: Choosing an ISO 27001-certified provider means an independent accredited body has verified our security practices. This globally recognized certification “signals to clients that their data is in safe hands, instilling confidence” in our services. It sets TTN apart as a translation partner that takes confidentiality and data protection as seriously as you do, which is especially important if your industry mandates strict information security controls.
Why Choose an ISO-Certified Translation Provider
Engaging a translation agency with ISO certifications significantly reduces your risk as a client and ensures you receive consistently high-quality deliverables. Each of TTN’s certifications adds a layer of assurance for your organization: ISO 17100 guarantees that the translation quality processes (like translator qualifications and review steps) are world-class, ISO 9001 ensures a robust quality management system governs every project for reliability, and ISO 27001 confirms that strict security measures protect your sensitive data. These standards are independently verified and internationally recognized, serving as a reliable indicator of a provider’s credibility and commitment. In an industry where accuracy, confidentiality, and timeliness are paramount, working with a certified provider like TTN means you don’t have to simply take our word for it – our processes and systems are audited to meet objective global benchmarks.
By choosing TTN as your ISO-certified translation partner, you gain peace of mind that comes from knowing there are proven frameworks underpinning every step of your project. The risk of costly errors, delays, or security breaches is greatly minimized. You can trust that our team will deliver translations that are not only linguistically and culturally accurate, but also produced under rigorous quality controls and data protection protocols. For government agencies, legal and medical organizations, and any compliance-driven sector, this translates into a safer, more dependable service. Certified quality and security mean your organization can confidently rely on our translations to be correct and compliant – the first time and every time – allowing you to focus on your core work without worry. In summary, TTN’s ISO certifications are our promise of excellence, consistency, and security to you, reducing your risk and strengthening your trust in our partnership.